Tag Archives: experience

prpl Foundation and CableLabs join forces to improve the Wi-Fi experience for users

The collaboration will accelerate the adoption of innovative Mobile Wi-Fi technology FRAMINGHAM, Mass., Nov 21, 2022 — The prpl Foundation, an open-source community dedicated to carrier-grade software for broadband consumer premise equipment has announced that CableLabs has joined the foundation to collaborate on the implementation of Mobile Wi-Fi technology to provide seamless Wi-Fi connectivity for… Read More »

Coronavirus survivors might experience more intense COVID-19 vaccine side effects, experts say

Coronavirus survivors who receive the COVID-19 vaccine may experience more intense side effects following the first dose, experts say.  Two small studies, one from researchers with Mount Sinai Hospital in New York and the other from researchers at the University of Maryland, suggested that those who were previously infected with SARS-CoV-2, the novel coronavirus, were… Read More »

New contact center model helped Dana-Farber improve the patient experience

The Dana-Farber Cancer Institute, a Harvard Medical School teaching hospital, recently underwent a change to its contact center to improve how it connects with patients. “One of our goals was to figure out a way to improve the patient experience so that we could really contain and capture all of these different points of contact… Read More »