Tag Archives: Center

“Heroes Work Here:” Never More True at Angel Medical Center Than During the Pandemic Year

Karen Gorby By Karen S. Gorby, RN, MSN, MBA, CENP, FACHE It’s May, and as we enjoy a beautiful spring — as well as the chance to get out and about more since we have been fortunate to have access to the COVID-19 vaccine — it promises to be quite different than last year’s. Twelve… Read More »

New contact center model helped Dana-Farber improve the patient experience

The Dana-Farber Cancer Institute, a Harvard Medical School teaching hospital, recently underwent a change to its contact center to improve how it connects with patients. “One of our goals was to figure out a way to improve the patient experience so that we could really contain and capture all of these different points of contact… Read More »

Resource: Join us for Virtual Rounds at the Center for Women’s Mental Health on Wednesdays

As our faculty at the Center for Women’s Mental Health (CWMH) have gone fully remote with respect to clinical and research activity, we have managed to stay connected these last three weeks with “virtual rounds”.  For over 25 years, our group has met on Wednesdays at midday to discuss clinical cases we have seen across… Read More »

Primary Care Is at the Center of a Health Revolution

By KEVIN WANG, MD If our urgent-care-as-healthcare culture isn’t killing us, it’s certainly wasting our time and resources.  Consider these facts highlighted by Advanced Medical Reviews, based on various studies:  U.S. physicians report that more than 20 percent of overall medical care is not needed. The Congressional Budget Office recently estimated that up to 30 percent of the… Read More »

Necessary Questions to Ask During your First Childcare Center Visit

The First Visit Is the Most Important This is absolutely true! Your first visit should give you a great impression about the capabilities of the learning center. Thus, ensuring safety and protection, learning development, and build social awareness to your children. Furthermore, it can help us, parents, in the long run, since they can then… Read More »