Tag Archives: address

Watch: A Status Update On Efforts To Address Surprise Medical Bills

[embedded content] KHN correspondent Rachel Bluth appeared on PBS Newshour Weekend to talk with host Megan Thompson about the continuing problem of surprise medical bills and how the issue is currently playing on Capitol Hill. Rachel’s interview begins around the 10 min. 55 second mark. For more information about medical bills, check out KHN’s Bill… Read More »

When doctors address bad reviews, patient satisfaction can double

As healthcare becomes more consumer-centric, online reviews carry added weight. Negative reviews on sites like Yelp and others can drive patients to other providers, hurting bottom lines and damaging provider/hospital reputations. But there’s something doctors can do about it: address the negative reviews. A new Patientpop survey of 839 patients found that patients like it… Read More »